Privacy policy

Last updated: March 24, 2026

Odd Blossom ("we," "us," or "our") operates the website https://www.oddblossom.com (the "Site"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Site or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing our Site, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

We collect personal information that you provide to us directly, as well as information automatically collected when you use our Site.

Information You Provide:

Contact details: name, email address, shipping address, billing address, phone number
Account information: username, password, order history, preferences
Payment information: credit/debit card details (processed securely by our payment providers, not stored by us)
Communications: any information you provide when contacting customer support

Information Automatically Collected:

Device information: IP address, browser type, operating system, device identifiers
Usage information: pages viewed, products viewed, items added to cart, time spent on Site
Cookies and similar technologies: we use cookies to enhance your browsing experience and analyze Site traffic

How We Use Your Personal Information

We use your personal information for the following purposes:

To provide our Services: process orders, arrange shipping, process payments, manage your account, and provide customer support
To communicate with you: send order confirmations, shipping updates, and respond to inquiries
For marketing purposes: send promotional emails (you may opt out at any time)
To improve our Site: analyze usage trends, personalize recommendations, and enhance user experience
For security and fraud prevention: detect and prevent fraudulent activity, protect our Site and customers
To comply with legal obligations: as required by applicable laws and regulations

How We Share Your Personal Information

We may share your personal information with third parties in the following circumstances:

Service providers: Shopify (our e-commerce platform), payment processors (Airwallex), shipping carriers, and other vendors who help us operate our business
Marketing partners: to show you relevant advertisements on other platforms (you can opt out of targeted advertising)
Legal compliance: when required by law, court order, or to protect our rights and safety
Business transfers: in connection with a merger, acquisition, or sale of assets

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Site. Cookies are small data files stored on your device. You can control cookies through your browser settings. For more information about how Shopify uses cookies, please visit Shopify's Cookie Policy.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information:

Access: request a copy of the personal information we hold about you
Correction: request that we correct inaccurate information
Deletion: request that we delete your personal information
Opt-out: unsubscribe from marketing emails by clicking the "unsubscribe" link in any email
Cookie preferences: manage cookie settings through your browser

To exercise any of these rights, please contact us at hello@oddblossom.com. We will respond to your request in accordance with applicable law.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to maintain your account, process orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and Canada, where our service providers (including Shopify) are located. These countries may have data protection laws different from your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date. We encourage you to review this Privacy Policy periodically.