Return Policy
Last updated: May 27, 2026
About Us
Odd Blossom Limited is a company registered in Hong Kong (Business Registration No.: 80383450). Our operations and shipping center are located in Xiamen, China.
30-Day Return Policy
You have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it—unworn, unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
How to Start a Return
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Contact us at hello@oddblossom.com with your order number and reason for return.
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We will review your request and respond within 2 business days.
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If approved, you will receive a return authorization number and the return address.
Return Shipping Costs
The cost of return shipping depends on the reason for the return:
Returns Due to Customer Preference
If you are returning an item for personal reasons (such as dislike, incorrect size, color not as expected, etc.), you are responsible for the return shipping costs. We recommend using a trackable shipping method to ensure your package reaches us safely. Please note that the original shipping fee is non-refundable.
Returns Due to Product Issues
If the return is due to our error (such as a defective item, damage during transit, wrong style or color sent, etc.), we will cover the return shipping costs. Please contact our customer service team at hello@oddblossom.com within 7 days of receiving your order and provide relevant photos or videos as evidence. After verification, we will provide you with a return label or reimburse the return shipping costs (up to the amount of the original shipping fee).
Partial Refund Scenarios
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If your order used a discount code or coupon, the refund will be calculated based on the actual amount paid, not the original price.
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If a return brings the order total below the free shipping threshold, the original shipping fee will not be refunded.
Exchange Policy
We do not typically offer direct exchanges. If you wish to exchange an item for a different style, size, or color, we recommend the following process:
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Return the original item to us (please refer to our Return Process above)
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Once your return is approved, place a new order for the item you want
This approach allows you to receive your desired item faster, without waiting for exchange processing.
Exchanges Due to Product Issues
If an exchange is required due to our error (such as a defective item, damage during transit, or incorrect style or color sent), we will arrange the exchange and cover the associated shipping costs.
Exchange Process
To request an exchange, please contact our customer service team at hello@oddblossom.com within 7 days of receiving your order and provide the following information:
After verification, we will arrange the exchange. You will receive new tracking information once the replacement item is shipped.
Exchange Shipping Costs
Exchange Conditions
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Items must be returned in their original condition: unworn, unused, with tags attached, and in original packaging
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Exchange requests must be submitted within 7 days of delivery
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For hygiene reasons, earrings must be unworn and in original packaging
Non-Returnable Items
Damages and Issues
Please inspect your order upon reception and contact us within 7 days if the item is defective, damaged, or incorrect. We will arrange a free replacement or full refund.
Refunds
Once we receive and inspect your return, we will notify you of the approval. If approved, you will be automatically refunded on your original payment method within 10 business days. Please allow additional 3-5 business days for your bank or credit card company to process the refund.
Return Address
Odd Blossom Limited
Room 402, No. 243, Lianqian West Road, Siming District
Xiamen, Fujian, 361000 Tel : +8613774665043
CHINA
For any questions, contact us at: hello@oddblossom.com
